What is SAP, can be described as an enterprise resource planning software. SAP is the most-used ERP software in the market and contains hundreds of fully integrated modules covering nearly every aspect of business management. Using SAP creates a centralised system for businesses that enables every department to access and share data to create a better work environment for every employee.
Advantages Of SAP
Here are the key advantages of using SAP:
Data centralisation
SAP puts the data from different processes and business functions at a single centralised location. This makes sharing data and information across business units and departments easier. Departments such as sales, inventory, finance, production and human resources can access information from different departments and efficiently communicate the needs of their department. This also helps in reducing errors and delays in communication and improves overall efficiency. Any business's success relies on effective communication and data exchange among all departments and SAP as an enterprise resource planning software enables this communication and information exchange.
Automation
SAP enables the automation of workflows and makes processes streamlined. Data from processes like account management, order management and vendor management flows automatically according to the approval and rejection guidelines defined in the system. This helps organisations become more efficient as the employees can focus on more productive tasks and the ERP system handles the mundane ones.
Accessibility
It is possible to deploy SAP through cloud or on-premise. This makes SAP ERP highly versatile and accessible. SAP also offers mobile-based applications for many of its features and applications. SAP supports all the major operating systems and devices like Windows, Linux, Android, iPhones and Mac. This means you, as a user, can access the ERP from anywhere on the go. With the best-in-class security features provided by SAP, any organisation's confidential data is always secure even when accessing it through mobile applications.
Globalisation
SAP provides support for a variety of different geographical locations. As an enterprise tool, SAP supports all the major currencies globally, making it useful for companies with international operations.
Visualisation
The reports and dashboards functionality offered by SAP lets you view all the important data pointers in an easy-to-understand format in real-time. Graphs and charts are easier to understand and go through as compared to large data files. This lets you decide on the next course of action swiftly and makes understanding the processes and related issues that much easier.
Overall revenue growth
The features offered by SAP make processes more efficient, free up the employees to work on important tasks and provide a holistic view of the operations to assess issues more easily. This increase in efficiency leads to the overall growth of revenue and profits for an organisation.
Many organisations around the globe use SAP, so the knowledge of SAP ERP and its various modules and functionalities can put you in an advantageous position when applying for jobs or even when looking for a promotion within your own organisation. Becoming an expert in SAP for your work area can help you achieve a management or leadership role. Here are a few industries and positions where you would use SAP ERP, along with the modules and functionalities available for each:
Human resource management
SAP ERP offers human resources professionals a variety of tools they would require for maintaining the HR department. Using SAP ERP, you can record all the information about an employee, from the time they apply for the job to the time they leave the company. Here are some HR modules offered by SAP:
Project management
SAP offers project managers a variety of tools to manage projects from initiation to deployment. Here are some project management modules offered by SAP:
Warehouse management
SAP offers warehouse managers many tools to manage a warehouse successfully. Here are some warehouse management modules offered by SAP:
1. Inbound processing management
SAP makes inbound processing easy to manage by providing features like data validation for shipping notifications, acceptance of production receipts and optimised receipt processing.
2. Outbound processing management
This module lets warehouse managers handle activities like schedule packing and shipping and selecting stock based on attributes.
3. Storage and operations management
This module allows warehouse managers to have better control of their internal processes. These processes include cycle counting and physical inventory, stock visibility and handling equipment status.
4. Cross-functional management features
This module offers features that include batch management, dock appointment scheduling, serial number management, traceability processing and cross-functional analytics.
Customer relationship management
SAP offers a variety of tools for CRM professionals to help them automate and integrate all customer activities. These include sales, marketing, customer service and commerce. Here are the features of the CRM module:
1. Sales CRM
This module helps you provide a great experience to your customers through features such as AI-powered guided selling, sales strategy content recommendations, personalised quotes, sales negotiation workspaces, dispute resolution management platforms, real-time quota and plan modelling and revenue, billing and invoice management.
2. Marketing CRM
This module offers features like customer behaviour insights, unified customer profile access, seamless customer experience creation, team collaboration, marketing campaign management, multi-dimensional analysis and customer identification and targeting.
3. Customer service CRM
This module helps customer service representatives and managers provide great customer service. This module offers features like customer insights, issue diagnosis optimisation, service interaction history, on-demand network connection, conversation transferring and AI-assisted conversations.
4. Commerce CRM
This module offers features like component integration, order management, industry-specific capabilities, platform extension and transparent commerce processes.
Financial management and accounting
SAP offers a complete financial management and accounting system. Here are a few of the features offered by this system:
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